When do I receive an urgent attention?

An urgent attention appears when an animal shows abnormal behavior for too long, which can indicate a serious health issue. It depends on the type of Tag when an urgent attention is generated:

To change the time period for the urgent attentions, click on the settings icon https://velos-online-help.azurewebsites.net/en-US/cowcontrol-webhelp/images/Settings%20icon_613.png on the attentions page and move the slider.

Urgent attentions should be received as push notification. Set up your email notification for this purpose. See How can I receive urgent attentions in my mailbox? for the instruction.


Use the attention light on the V-box to see whether there are urgent attentions.

  1. Go to Settings > System > Behavior components.

  2. Click on Attention light.

  3. Check the box Use for urgent health attentions.

From now on the attention light blinks fast when an urgent attention appears. It stops blinking when the attention is marked as Seen in the urgent attention list.